Merchant FAQ

Written by Helper
Updated 6 months ago

Q. How does CIP work?

As a merchant participating in the C8KE Influencer Program (CIP), you can leverage social media influencers with significant followings to promote your products. You reward these influencers for successful referrals.

C8KE equips merchants with analytics and reporting tools to monitor influencer sales and performance, which includes tracking clicks, conversions, and earnings.

Q. How easy is it to get started for a Merchant?

Getting started with the CIP as a merchant is very straightforward and as simple as 1-2-3:

  1. Sign Up a Business account, become a 'CIP Merchant'.
  2. Install tracking codes to your Online Store. *Or visit the Shopify Marketplace, install the C8KE CIP App.
  3. Set commission rates, deposit funds, ready to go!

Invite influencers from social networks like IG and Tiktok to promote your products.

For the best result, consider shipping products (with a free return shipping label) to influencers for a better showcase.

Q. What’s the tracking duration?

30 days.

Influencers earn commission from sales that occur within 30 days after shoppers have clicked on the product in influencer’s post .

Q. How much does CIP cost?

CIP Service Fees for Merchant

Unlike other affiliate programs or affiliate networks, CIP currently has no cost for merchants to join. If you require additional tools, C8KE provides unique add-on options and value-added services as part of various plans.

As a CIP merchant, you agree to remit 25% of the commission paid to influencers to C8KE. This is known as the CIP service fee.

Q. Who gets awarded the commission if a shopper clicks the same product from multiple posts by different influencers?

The commission goes to the influencer whose product was clicked on last before the sale was finalized.

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